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CRM: Improve Customer Retention and Drive Sales

Cover

Fred IT, an IT services company in retail pharmacy, struggled with managing customer sales and support records in a homegrown system that kept information isolated and disconnected. It was time for a more efficient solution.

The following case study explores the CRM solution Fred IT implemented to improve visibility and quality of customer information. Learn how you can better tap into your customer data to:

  • Increase customer retention rates
  • Provide better customer service
  • And more
Vendor:
ConnectWise
Posted:
02 Feb 2015
Published:
02 Feb 2015
Format:
PDF
Length:
4 Page(s)
Type:
Case Study
Language:
English

This resource is no longer available.