IT Reseller and IT Channel Research Library

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White Papers

  • Seeking secure Wi-Fi

    Sponsored by: MicroScope

    An issue looking at the issues around wireless networking, the dangers of advertising with some hints of verticals that are spending

  • From MFD to MSP: Finding the Right Staff for Your Managed Network Services Business

    Sponsored by: Solarwinds N-able

    If you're just starting your journey as an MSP, there are two key positions that need to be prioritized above all others: Your Help Desk Manager and Junior Help Desk Technician. Learn what you need to look for in both positions to ensure the best outcome for your business.

  • IT Disposal: Get it Right

    Sponsored by: MicroScope

    In this issue, MicroScope looks at the issues around hardware disposal and shares some thoughts on the year ahead from Avnet

  • The Code of The IT Knight: How to be an Effective Defender of the Realm for Your Clients

    Sponsored by: Solarwinds MSP

    MSPs are IT knights, sworn to perform their duties. In this e-book, learn the keys to being a successful IT Knight, and how you can embed these principles into your practice to keep your clients satisfied.

  • How MAX4.BIZ Decided on an MSP

    Sponsored by: Solarwinds MSP

    In this case study, learn how MAX4.BIZ was able to decide on one MSP that offered integrated solutions including automation, security, and network and service management.

  • The Importance of Data in a Managed Service

    Sponsored by: Solarwinds MSP

    The hottest trend today is big data. And the people best placed to make use of that data are service providers who monitor and manage resources. In this white paper, you will learn what big data is and the most powerful uses for data within your business.

  • 5 Managed Services Mistakes You Could Be Making Right Now

    Sponsored by: Solarwinds MSP

    In this e-book, learn the five surprisingly common MSP "schoolboy errors," and discover if your business is guilty of making these mistakes. If so, learn how to make some immediate changes to rectify the situation or problems could be just around the corner.

  • IT Security 101: Think Like A Cybercriminal

    Sponsored by: Solarwinds MSP

    In this ebook, learn about the motivations and tactics used by hackers, so that you can ensure your systems and data are adequately protected. Access now to discover the 6 key things to consider when assessing your IT security plan.

  • 5 Best Practices For Onboarding New Customers

    Sponsored by: Solarwinds MSP

    You've won a new customer so now you need to lay the groundwork for a successful relationship by providing a professional onboarding experience. In this e-book, learn the 5 best practices to help you welcome your new customers, giving them the knowledge and support they need to succeed.

  • Helping MSPS Make a Foray into the Retail Vertical

    Sponsored by: Solarwinds MSP

    Retailers may be vastly different than other vertical markets, but many of them have the same business needs and challenges as non-retail companies. Retail covers such a broad spectrum that it is often difficult to know where to begin. Access this e-book to learn about common retail needs and how to target them with your managed services portfolio.

About the White Papers White Paper Library

The IT Reseller and IT Channel White Paper Library provides IT professionals in the UK with a guide to the latest IT business management and technology for the channel, covering topics like networking, cloud computing, storage, security, software, hardware and more.

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